Challenges & points scoring
Give fans a reason
to show up
Fans earn rewards by completing challenges - passive actions they do anyway, or active sequences they complete on purpose. You set the conditions. We handle the scoring.
Challenges set a sequence of actions to complete
Secure, tamper-proof points allocation
Every Monterosa Experience - polls, predictions, trivia, brackets - is a native trigger
Customisable timeframe and action count
Rewards & metrics
Flexible rewards your
fans actually want
Merchandise, ticket access, digital items, exclusive drops - a rewards catalogue built for the fan economy.
Currency, XP, badges, gems and more - run multiple reward types simultaneously
Physical merchandise, ticket vouchers, digital items, limited-edition drops
Limits, expiry and redemption tracking
Integrates with existing eCommerce and redemption solutions
Milestones
Retain fans long-term
Milestones are long-term incentivisations that fans work towards over weeks, months, or a whole season. The mechanism that converts casual visitors into habitual returners.
Flexible conditions - set any combination of actions and thresholds
Levels, status and achievement tiers
Keeps fans tracking their progress and coming back to complete it
Seasonal and evergreen milestone types
Incentivise long-term, repeat interaction
Segmented campaigns
The right reward
for the right fan
Not every fan is the same. Create segmented challenge campaigns to engage different audiences with different experiences - casual viewers, season ticket holders, junior fans.
Define and target distinct fan segments
Deliver a personalised experience per audience
Tailor challenge difficulty, reward type, and timing per segment
Run multiple campaigns simultaneously
OUR UNIQUE PERSPECTIVE
Engagement gets them in. Loyalty keeps them coming back.
Fans earn rewards by completing challenges - passive actions they do anyway, or active sequences they complete on purpose. You set the conditions. We handle the scoring
Every Monterosa Experience - polls, predictions, trivia rounds, brackets, competitions - is a loyalty trigger.
Every Experience you run on Monterosa - polls, predictions, trivia — becomes a loyalty trigger automatically. No setup. No integration. One platform.
Send events from any external system - ticketing, stadium check-in, partner apps, betting platforms - directly into the loyalty engine. Any action can become a loyalty moment.
Already have an eCommerce store or redemption solution? Feed points earned into your existing programme. You keep what works; we add the loyalty layer on top.
A fully brandable, deployable fan dashboard - challenges, progress, rewards store. Your brand, your experience, live in weeks.
Inspired by games
Deeper fan relationships and direct-to-fan revenue through your own digital products
No-code rules engine
A composable trigger–condition–effect system. Any fan action, any condition, any reward. Fully configurable without engineering.
Multi-currency architecture
Points, XP, coins, badges, milestones - run multiple reward currencies simultaneously for different fan motivations.
Powerful APIs
Rich APIs for showing progress and data in existing fan profiles. Control API and Loyalty API for full automation of challenges and redemption.
Highly interoperable
Connects with existing solutions for redemption, OTT subscriptions, eCommerce, and ticketing. Loyalty Layer sits on top of whatever you already run.
Deployable in weeks
Not months. No 12-month Salesforce implementation. No six-figure scoping project. Built on Monterosa's proven platform and live fast.
Native engagement integration
The only loyalty engine natively connected to the interactive Experiences that bring fans to you in the first place.
Proven platform
Built on Monterosa / Interaction Cloud - the same infrastructure powering fan engagement for Liverpool FC, Fanatics, ITV, and more.
You own the programme
Your rules, your rewards, your data. The programme evolves as your understanding of your fans evolves - not when a vendor update allows it.
