Support

At Monterosa, our Support Services provide you with highly reliable levels of proactive and reactive assistance.

We’re available to be there when it matters, giving you a safety-net for both critical moments and business-as-usual needs.

At Monterosa, our Support Services provide you with highly reliable levels of proactive and reactive assistance.

We’re available to be there when it matters, giving you a safety-net for both critical moments and business-as-usual needs.

Helpdesk Support

Available during UK business hours, 9am to 6pm, for a Studio configuration query or a feature you have forgotten how to use.

Your support phone number and email address are given to you when you sign up. You can also raise a support ticket directly in Monterosa Studio.

Pre-Booked Capacity Support

Available 24/7 and pre-booked by raising a Support Ticket 48 hours in advance. For when you have live events and need quicker response and resolution times, we can help.

Need to get in touch?

Contact Support to raise a ticket.

Raise ticket