As we head into 2024, we’re reflecting on the last 12 months.
From helping our customers to build better fan relationships, to launching a new community event series and continuing to innovate our Platform, Monterosa / Interaction Cloud, 2023 was one massive year.
Here’s a handful of our highlights…
Celebrating Customer Achievements
We’re pleased to celebrate our customers’ achievements, and how we’ve been able to help them build better fan relationships.
We’re proud that England Rugby have adopted the platform to power regular, compelling predictors, quizzes and competitions made to drive fan attention, loyalty and first-party data capture. In particular they are using social channels to promote engagement on their owned and operated channels.
Formula E adopted the platform to create gamified experiences that add value for their fans and sponsors. Their innovative new predictors and an interactive live blog won a SportsPro Award this year.
We’ve powered a range of high-volume voting solutions, including MTV MIAWs EMAs, Nickelodeon’s Kids Choice Awards and we were proud to support Foundervine’s Changemaker awards which celebrates the exceptional achievements of inspirational emerging leaders.
SuperSport adopted the Interaction Cloud to launch a pan-African vote on the continent’s all-time Africa XI greats and we also welcomed an additional league to the line up of EA FC’s Player of the Month.
These are just a few of the fan engagement Experiences the Platform helped to bring to life this year.
Product Byte: The event for product leaders in media & sport
In 2023, we launched Product Byte - a new community event series for product leaders in media and sport.
The first event in the series, Byte [1], brought people together for a 1 day event at FACT Liverpool.
We were thrilled to be able to host our second event - Christmas Byte in Accra, Ghana and were joined by an amazing line up of speakers who offered their insights into the world of Tech, Sports & Entertainment.
More events announced soon…
Product innovation
2023 saw some big changes to our product, as we continue to innovate to make the Platform more robust, easier-to-use and with more possibilities to help drive fan participation and loyalty.
It would be impossible to list all of the upgrades we achieved this year but here are some of our highlights…
Experience Hub: Now you can try out a range of ready-made themed Experiences for yourself, on our website
New Studio Release: A whole host of new capabilities have been deployed, including the ability to take control over Two-factor authentication adoption in your team and make it mandatory, ensuring that everyone conforms to security standards, a new project layout, making navigation easier than ever before and the ability to sign in using SSO
Playground: We launched a new environment designed to help our customers try out the Platform for themselves. If you haven’t tried it yet, get in touch now and we’ll get you set up!
Monterosa / Interaction SDK: The SDK can be used to embed an Experience into your web or native app, providing loading and resizing capabilities which save you integration effort and make for a smoother user experience
ChatGPT Content Helper Tool: supporting creators with ideas for polls, predictions and quizzes, potentially saving hours of content creation time.
Read all about it!
Towards the end of last year, we were thrilled to announce our partnership with Wave to integrate casual games into our fan engagement Experience Hub.
Customers will benefit from the ability to deploy sticky, casual games within the Monterosa platform, leveraging its scalability and data handling capabilities.
It will simplify the deployment time, with all fan engagement experiences managed in one place.
We were thrilled to be recognised for our work in fan engagement within the Sports & Entertainment industries:
Bronze: Best in Fan Engagement at Sports Pro Awards: Formula E
Shortlisted: Sports Technology Awards: Ladbrokes Half Time Quiz
Shortlisted: Football Business Awards: Ladbrokes Half Time Quiz
Listed: Tech Climbers 2023, Liverpool City Region
We also achieved ISO 27001 certification for a second year running.
As a highly security-aware business, this is a crucial step for us as a business trusted by the world’s biggest brands in media and sports to power real-time engagement.
These are just a few of our highlights from across the business this year - we’re looking forward to what’s next in 2024!
