INCREASE FAN COMMUNITY

Live Comments

Setting the bar for safe real-time commenting via reliable AI moderation

Grow your fan community, safely

Grow your fan community, safely

The benefits of community commenting are significant: increasing time spent, generating valuable fan insights, driving new sign ups.


Here's how…

The benefits of community commenting are significant: increasing time spent, generating valuable fan insights, driving new sign ups.


Here's how…

Step 1: Set a topic

Unlike other products, Live Comments will provide fans with a place to discuss topics set by editors, within parameters that can be controlled manually. This means no open conversation, without a pre-set topic.

Encourage conversation relevant to a specific theme

Moderation based on notion of being 'on-topic'

Delivering quicker and more reliable moderation

Step 2: Sign up

A key step in establishing the safety around commenting is making sure that all fans must be logged in, before they can take part.

Only signed-in users can comment

No 1:1 commenting allowed

Helping to increase number of new sign ups

Step 3: Start commenting

Once signed in, fans can get involved and give their opinions on the pre-set topic. The AI moderation tool will monitor every post to ensure that it stays within guidelines. Any post that doesn't pass will be removed to the comment thread, although the user will not be notified.

Scalable, reliable AI moderation

Use of slack moderation for convenience

A reliable, low-cost solution

Step 4: Your fan community grows!

Now you can watch as your fan community grows, as Live Comments brings fans together to discuss their opinions around a topic. And all without the heavy lift often involved in moderation.

Drive a sense of community

Increase dwell time

New fan acquisition

Taking the fear out of live commenting

Taking the fear out of live commenting

Only signed in fans can comment, with slack AI moderation blocking any unsuitable language or anything deemed 'off topic'

Only signed in fans can comment, with slack AI moderation blocking any unsuitable language or anything deemed 'off topic'

Why Live Comments?

Why Live Comments?

Offering a low cast, safe approach to building community, via AI moderation

Offering a low cast, safe approach to building community, via AI moderation

Integrated into Monterosa ecosystem, so can be managed alongside other fan engagement Experiences

Low effort, safe moderation

Only signed-in users can comment, driving new fan aquisition

All comments are housed in a Topic, making moderation easier

No 1:1 commenting allowed

Use of Slack for moderation for convenience 

Join our Customers

Join our Customers

From ITV to Sky Sports take a look at how sports teams use Monterosa / Interaction Cloud to deliver compelling fan engagement experiences.

From ITV to Sky Sports take a look at how sports teams use Monterosa / Interaction Cloud to deliver compelling fan engagement experiences.